Beta testing? and how to write a report ?
Quality does not happen by accident; it has to be planned. Beta testing saves you money: Reduces redundant testing. Reduces redundant support calls. Provides a thorough review of your documents or online Help. Can provide free advertising for your product. Reduces the risk of interim releases. Part 6: Reporting information Describe how beta testers will report issues and bugs. Describe how you will report the results of the test. Include how beta testers can reach technical support. Above tips and information come from http://www.epictrends.com/resources/usability/betatesting.shtml